Intelligence In Action

How to kick start your social media strategy â€” Commonwealth Bank focusses on Facebook

2012-01-16T19:35:00.000+11:00

http://www.computerworld.com.au/article/412478/how_kick_start_your_social_media_strategy_commonwealth_bank_focusses_facebook/

Social media replacing SEO as Google makes search results personal | Poynter.

2012-01-12T22:42:00.001+11:00

http://www.poynter.org/latest-news/media-lab/social-media/159102/social-media-seo-google-makes-search-results-personal/#.Tw7HGVqZ5dw.email

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How Cloudy Is Our Future, Really? | CTO Edge

2012-01-10T23:35:00.001+11:00

http://www.ctoedge.com/content/how-cloudy-our-future-really#.TwwwfMdzjt4.email

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WashPost: Social media pioneer starts investment firm

2012-01-09T20:29:00.001+11:00

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Social media pioneer starts investment firm

Pete Snyder isn't resting. He is catching the next wave.

5 Benefits Of Cloud Computing

2012-01-06T13:18:00.001+11:00

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The entire article may be viewed at http://www.information-management.com/news/five-benefits-of-cloud-computing-10021728-1.html

5 Benefits Of Cloud Computing

January 5, 2012

By Dave Mcclure

Experienced cloud users, however, note that all of the benefits do not necessarily accrue to all companies.

Business Value with Analytics

2011-10-14T13:10:00.001+11:00

http://www.information-management.com/blogs/analytics_BI_ROI_MIT_information_management-10021285-1.html?portal=analytics#.TpeaIcbGfyk.email

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Telstra adds cog in cloud arena (TheAustralian Article)

2011-10-12T11:16:00.001+11:00

TheAustralian

Telstra adds cog in cloud arena

From: TheAustralian
October 11, 2011
TELSTRA has added a crucial cog in its cloud computing wheel, joining EMC Australia's cosy cohort of six to resell the storage giant's wares.

Alternatively, you can copy and paste this link into your browser:
http://www.theaustralian.com.au/australian-it/telstra-adds-a-crucial-cog-in-cloud-arena/story-e6frgakx-1226163387980

A friend sent you this link

2011-10-08T17:26:00.001+11:00

A friend read this article and thought you would find it interesting
http://www.informationweek.com/news/cloud-computing/platform/231900352

2011-09-30T14:38:00.001+10:00

body=http%3A%2F%2Fwww.cio.com%2Farticle%2F690636%2FThe_CIO_vs._CFO_Dueling_Surveys_Debate_Who_s_in_Charge_of_IT&subject=The+CIO+vs.+CFO%3A+Dueling+Surveys+Debate+Who%27s+in+Charge+of+IT

Sent from my iPad

The Future Enterprise, Part 2: A New Computing Vision

2011-09-26T06:17:00.000+10:00

http://www.ecommercetimes.com/story/73354.html

Sent from my iPad

An article I thought would interest you

2011-09-26T06:15:00.001+10:00

I thought you'd like to read this article
from E-Commerce Times:
"The Future Enterprise, Part 1: Why Businesses Need to Rethink Computing"
http://www.ecommercetimes.com/story/73301.html

From: POJ@POJ.com (Poj)

WashPost: What do puffy white clouds really say about information technology contractors?

2011-09-19T21:22:00.001+10:00

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What do puffy white clouds really say about information technology contractors?

By Marjorie Censer

Local information technology contractors have taken the federal cloud-first policy quite literally.

The Economic Benefit of Cloud Computing

2011-09-18T14:59:00.000+10:00

http://www.forbes.com/sites/kevinjackson/2011/09/17/the-economic-benefit-of-cloud-computing/

A friend sent you this link

2011-09-18T01:21:00.001+10:00

A friend read this article and thought you would find it interesting
http://informationweek.com/news/global-cio/interviews/231601591

Reader forwarded you this link for your consideration

2011-09-12T20:15:00.001+10:00

poj@poj.com was reading the following story and forwarded you this link:

Link:
http://www.sys-con.com/node/1975662

Title:
Asia Cloud Report Offers Benchmarks, No Surprises

Three Customer Service Apps Duke It Out Over Salesforce - ReadWriteCloud

2011-09-05T19:29:00.001+10:00

http://www.readwriteweb.com/cloud/2011/09/three-customer-service-apps-du.php#.TmSWe8t6fKs.email

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How to Move Beyond Simply Creating Analytics

2011-08-28T16:59:00.001+10:00

You have been sent this message from poj@poj.com as a courtesy of Information Management (http://www.information-management.com).

The entire article may be viewed at http://www.information-management.com/infodirect/2011_211/analytics_predictive_BI_roadmap_strategy-10021022-1.html

How to Move Beyond Simply Creating Analytics

August 25, 2011

By Dhiraj Rajaram

Companies are now focusing beyond creation of analytics – they are looking at smarter ways to consume and evangelize analytics

Paul Ormonde-james has shared: 10 Steps to Cloud Control

2011-08-28T16:38:00.001+10:00


10 Steps to Cloud Control Source: ecommercetimes.com Business users are drawn to the cloud. Of course, that's not surprising, considering they tend to see only the benefits: self-service freedom, scalability, availability, flexibility, and the pleasure of avoiding various nasty hardware and software headaches. IT leaders, on the other hand, aren't always as enthusiastic. They worry about cloud security.

Paul Ormonde-james sent this using ShareThis.

Technology forecast: Intel steadfast on ‘cloud’ future

2011-08-28T16:33:00.001+10:00

http://tribune.com.pk/story/240562/technology-forecast-intel-steadfast-on-cloud-future/#.TlnhIEQYjhc.email

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Tablets evolving to drive new business: Gartner

2011-08-25T20:27:00.001+10:00

Tablets evolving to drive new business: Gartner

While tablets, led by Apple's iPad, have shaped a new way for information consumption, IT research group Gartner believes that the devices will continue to evolve and shape new business intelligence models and capabilities.

View Article

article from internet.com

2011-08-18T19:48:00.001+10:00

Dear poj,

poj (poj@poj.com) wants you to read
the following article with the comment "".

This article can be found online at the following location:
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CIO.co.uk - 5 CIO tips for web presence in China

2011-08-17T22:12:00.001+10:00

poj thought you might be interested in this article from CIO.co.uk

5 CIO tips for web presence in China

Like this article? CIO UK offers the latest, breaking IT news, expert insight, and professional resources for CIOs and business leaders in the technology industry. Stay ahead of developments in the industry and get news, reviews and analysis sent directly to your desktop. Subscribe to our:


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Paul Ormonde-james has shared: Cloud CIO: What 'Consumerization of IT' Really Means to CIOs

2011-08-17T22:09:00.001+10:00


Cloud CIO: What 'Consumerization of IT' Really Means to CIOs Source: computerworld.com The latest trend (or over-hyped term, if you like) is

Paul Ormonde-james sent this using ShareThis.

article from internet.com

2011-08-17T18:26:00.001+10:00

Dear poj,

poj (pormonde@cybertreking.com) wants you to read
the following article with the comment "".

This article can be found online at the following location:
http://www.enterpriseappstoday.com/business-intelligence/business-intelligence-social-mobile.html

*** This article contains an HTML image showing comparative data.
*** To view the image, visit:
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Marketwire news release

2011-08-16T20:10:00.001+10:00

Study Reveals Increased Combination of SIM and BI Tools for Security Data Mining, Data Warehousing and Threat Analysis in U.S. Enterprises

Sophisticated Analytics and Query Flexibility Are Top Use Cases Driving New Approaches to Security Management

Aug 15, 2011 16:22 ET

REDWOOD SHORES, CA--(Marketwire - Aug 15, 2011) - Sensage, Inc., a leading provider of Security Information and Event Management (SIEM) systems, announced today the results of an independent study titled, "How Proactive Security Organizations Use Advanced Data Practices to Make Decisions." The study, a commissioned technology adoption profile conducted by Forrester Consulting on behalf of Sensage, provides findings on how enterprises have taken charge of their security management by implementing Security Information Management (SIM) technologies and uncovers how these organizations use data and business intelligence as part of their security ...

Want to read more about it? http://www.marketwire.com/press-release/-1549831.htm

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TechCentral.ie Article Alert

2011-08-16T15:47:00.000+10:00

Dear Sir / Madam

Your friend (poj@poj.com) thought you would be interested in the article Microsoft supports Hadoop with SQL Server on the TechCentral.ie website.

http://www.techcentral.ie/article.aspx?id=17249

Kind Regards

TechCentral.ie Webmaster

www.techcentral.ie

I found this page at Information Management - Teradata, June 2011 (Page: 1)

2011-08-07T14:42:00.001+10:00



Teradata, June 2011

Information Management - Teradata, June 2011

I thought you would enjoy this page of Information Management - Teradata, June 2011

Click the thumbnail or here to go to the issue.

If you cannot click on the links, paste this link into a browser:
http://supplement.information-management.com/teradata/supercharge/?pg=1&pm=1&u1=friend

Why Does Data Modeling Take So Long?

2011-08-07T14:41:00.001+10:00

You have been sent this message from POJ as a courtesy of Information Management (http://www.information-management.com).

Good insight into modelling which tends to be something for analytic specialists. One of my personal favourites as a technique.

The entire article may be viewed at http://www.information-management.com/issues/21_3/why-does-data-modeling-take-so-long-10020670-1.html

Why Does Data Modeling Take So Long?

July 1, 2011

By Jonathan G. Geiger

Too much of the time spent developing data models is consumed by requirements and business rules

Predictive Analytics: Beyond the Predictions

2011-07-31T19:20:00.001+10:00

You have been sent this message from poj as a courtesy of Information Management (http://www.information-management.com).

The entire article may be viewed at http://www.information-management.com/issues/21_3/predictive-analytics-beyond-the-predictions-10020664-1.html

Predictive Analytics: Beyond the Predictions

July 1, 2011

By William McKnight

Probabilities and Tiered Reactions Derived From Predictive Models Align With Company Goals

bi

2011-07-25T17:51:00.001+10:00

Hello Paul,

How are you?

Thank you for getting in touch with us at GIA. Glad you found the press release useful. Can we be of any further assistance?

Btw. We publish quite a lot of material on business intelligence which may be of interest to you. See www.globalintelligence.com/insights-analysis/bulletins/568// And then there is our upcoming GIA Conference in Chicago in November. More details here: www.globalintelligence.com/conferences/about-gia-conferences/

We look forward to beginning a conversation with you.

Cheers,
Jennifer

___________________________________________________________________________________

Ms. Jennifer Tow

Global Marketing Director

Tel. +852 2107 4299

http://intelligence-institute.com/html/paul_ormonde-james.html

-----Original Message-----
From: paul [mailto:paulormondejames.2126@blogger.com]
Sent: 24. heinäkuuta 2011 5:04
To: info@globalintelligence.com
Subject: bi

You have received an inquiry on the following news release.
--------
{Top 5 Recommendations for Market Intelligence Teams from GIA Conference Amsterdam}
--------
Please assist us by responding in a timely manner.

good reading
Phone Number:202 67124

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Paul Ormonde-james has shared: Bad IT management habits: Break them before they break you - Computerworld

2011-07-24T18:42:00.001+10:00


Bad IT management habits: Break them before they break you - Computerworld Source: computerworld.com July 5, 2011 06:00 AM ET Every worker develops a few bad habits -- maybe more than a few -- as the years on the job add up. IT pros are no exception: They lose focus or jump to conclusions or put off niggling tasks that could be finished in minutes. It doesn't have to be that way. Identifying and understanding bad work habits might require a bit of soul-searching, but the benefits of such introspection can be myriad, workplace experts say. By taking the time to step back and understand their par...

Paul Ormonde-james sent this using ShareThis.

Paul Ormonde-james has shared: Starbucks begins BI trial on tablets - Computerworld

2011-07-24T18:40:00.001+10:00


Starbucks begins BI trial on tablets - Computerworld Source: computerworld.com Starbucks has begun a trial of business intelligence software on tablet devices for potential use by its executives making storevisits to help them make view real-time, location-aware data.

Paul Ormonde-james sent this using ShareThis.

Interface: The End of the End User

2011-07-24T12:16:00.001+10:00

You have been sent this message from Pauloj as a courtesy of Information Management (http://www.information-management.com).

The entire article may be viewed at http://www.information-management.com/issues/21_3/the-end-of-the-end-user-donald-farmer-10020666-1.html

Interface: The End of the End User

July 1, 2011

By Donald Farmer

The borders of the office are being redefined forever by collaboration and engagement on Web platforms

Snapshot on the Business Intelligence Market

2011-07-24T12:14:00.001+10:00

You have been sent this message from paulOJ as a courtesy of Information Management (http://www.information-management.com).

The entire article may be viewed at http://www.information-management.com/issues/21_3/business-intelligence-market-dresner-wisdom-of-crowds-2011-10020741-1.html

Snapshot on the Business Intelligence Market

July 15, 2011

By Valerie Valentine

Users Driving BI Demands for Ease of Use and Context Functions

Visualizing Success

2011-07-24T12:12:00.001+10:00

You have been sent this message from paulOJ as a courtesy of Information Management (http://www.information-management.com).

The entire article may be viewed at http://www.information-management.com/issues/21_3/visualizing-success-analytic-user-interfaces-10020665-1.html

Visualizing Success

July 1, 2011

By David Steier

Analytic User Interfaces That Drive Business

Recommended: Add agility to your business intelligence

2011-07-24T11:53:00.001+10:00

This article from Accountancy Age was sent to you by poj@poj.com

Move your information more quickly to those that need it

Read the full story at Add agility to your business intelligence

Accountancy Age is the leading news and information brand for accounting and finance professionals in the UK.

The new CIO: Jack and master of all trades

2011-07-22T08:04:00.000+10:00

http://www.cio.com.au/article/394040/new_cio_jack_master_all_trades/

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CIO Cloud Summit Provides some Cloud Reality | Wireless Week

2011-06-28T07:54:00.000+10:00

Check out this article on Wireless Week: http://www.wirelessweek.com/News/Feeds/2011/06/wireless-cio-cloud-summit-provides-some-cloud-reality/

CIO interview: Dave Benson, ex-CIO of News Corp - 6/23/2011 - Computer Weekly | pormonde@cybertreking.com spotted this on ComputerWeekly.com

2011-06-26T15:49:00.000+10:00

pormonde@cybertreking.com thinks that you might be interested in this article from ComputerWeekly.com, the UK news site for IT professionals:

http://www.computerweekly.com/Articles/2011/06/24/247096/CIO-interview-Dave-Benson-ex-CIO-of-News-Corp.htm#.TgbIgr2FQoI.email

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New Startup in Predictive Analytics Market

2011-05-15T13:41:00.001+10:00

You have been sent this message from POJ as a courtesy of Insurance Networking (http://www.insurancenetworking.com).

The entire article may be viewed at http://www.insurancenetworking.com/news/insurance_technology_big_data_predictive_analytics_Alpine_Data_Labs-27915-1.html

New Startup in Predictive Analytics Market

May 13, 2011

By Valerie Valentine

Big data predictive analytics provider Alpine Data Labs secures large capital boost; enters U.S. market.

2020 Cloud Vision: $241 Billion

2011-04-29T19:46:00.001+10:00

You have been sent this message from poj as a courtesy of Information Management (http://www.information-management.com).

The entire article may be viewed at http://www.information-management.com/news/cloud_SaaS_virtualization_2020-10020201-1.html

2020 Cloud Vision: $241 Billion

April 27, 2011

By Justin Kern

Significant market growth a result of interest and innovation in as-a-service adoption, Forrester states

IAM failures will shift focus to intelligence by 2014, says Gartner - 3/9/2011 - Computer Weekly

2011-03-10T19:12:00.001+11:00

http://www.computerweekly.com/Articles/2011/03/09/245780/IAM-failures-will-shift-focus-to-intelligence-by-2014-says.htm?sms_ss=email&at_xt=4d7887ed757cfaa2%2C0

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Why Marketing and IT Dont Get Along

2011-03-09T19:29:00.001+11:00

You have been sent this message from poj as a courtesy of Information Management (http://www.information-management.com).

The entire article may be viewed at http://www.information-management.com/issues/21_1/why-marketing-and-it-dont-get-along-10019516-1.html

Why Marketing and IT Don’t Get Along

January 18, 2011

By David M. Raab

The CMO Council researched the misalignment, and found isolation and mutual distrust in both camps

Putting Business Intelligence Mobility to Work

2011-03-09T19:11:00.001+11:00

You have been sent this message from poj as a courtesy of Information Management (http://www.information-management.com).

The entire article may be viewed at http://www.information-management.com/news/putting_BI-mobility-to-work-forrester-evelson-10019851-1.html

Putting Business Intelligence Mobility to Work

March 7, 2011

By Jim Ericson

Analyst says mobile applications, platforms and devices, though on the horizon, will

Analyst says mobile applications, platforms and devices, though on the horizon, will "revolutionize" BI

SFGate: 120+ Geospatial, Location and Business Executives to Meet in Chicago on March 30-31, at Enterprise Strategies for Location Intelligence USA

2011-03-09T19:03:00.001+11:00

----------------------------------------------------------------------
This article was sent to you by someone who found it on SFGate.
The original article can be found on SFGate.com here:
http://www.sfgate.com/cgi-bin/article.cgi?file=/g/a/2011/03/08/prweb5142994.DTL
---------------------------------------------------------------------
Tuesday, March 8, 2011 (SF Gate)
120+ Geospatial, Location and Business Executives to Meet in Chicago on March 30-31, at Enterprise Strategies for Location Intelligence USA
<a href="http://www.prweb.com" target="_blank"><img class="prweblogo" src="http://imgs.sfgate.com/graphics/business/prweb_article_logo.gif" alt="PRWeb" border="0"></a>

Chicago, IL (PRWEB) March 8, 2011
The attendee list for Enterprise Strategies for Location Intelligence
conference and exhibition has just been announced. 120+ senior-level
geospatial and business professionals are meeting in Chicago (on March
30-31) to analyze business strategies, location data challenges and to
identify the winning revenue streams.
Location Intelligence has often been referred to as the bridge between
business intelligence and market intelligence - the missing piece of the
enterprise jigsaw puzzle. The potential that location data has is
phenomenal, and THE top priority for Fortune 20, Fortune 500 and Fortune
1000 companies such as IBM, Bloomberg, and Jones Lang LaSalle.
Over 80% of business data is location-based. Visualization and analysis of
this data is now a business imperative. The question that is remaining on
everyone's mind is how to effectively utilize location intelligence, and
what strategies can be used to propel businesses forward.
Enterprise Strategies for Location Intelligence has been created to
provide a much needed forum to address these challenges.
Naomi Hands, TheWhereBusiness' VP North America, commented: 'I'm thrilled
that we have managed to gather so many senior location and geospatial
executives together in Chicago. The response to the conference was
sensational and it quite clearly showed that this community was in
desperate need of a meeting place. There are representatives from across
the entire eco-system, and with end-users such as Jones Lang LaSalle and
Bloomberg, we're finally going to hear the opinions and viewpoints that
matter.'
Business models and revenue streams might be the most important issue
right now, but at Enterprise Strategies for Location Intelligence, over
150 senior executives will be examining all of the trends which are set to
revolutionize the geospatial industry. From open-sourced data to mobile
and sensor based data, they'll be revealing how to monetize location and
provide a relevant service to end-users.
Over 100 senior level executives have confirmed their attendance from the
leading companies in Location Intelligence. From end users such as Wells
Fargo Bank, Tesco China and Chicago Department of Transportation to
thought leaders from Google, PBBI, Oracle and IBM, Chicago will be playing
host to the hottest discussions of the year.
See a full list of attendees
Contact: Naomi Hands VP North America TheWhereBusiness Tel: +44 (0) 207
375 7513 Toll Free: +1 800 814 3456 ext. 7513
naomi(at)thewherebusiness(dot)com
About TheWhereBusiness: TheWhereBusiness publishes news and events for
those involved in the navigation and location ecosystem. Through high-end
B2B conferences, we connect people across the industry, provide market
leading intelligence and enable companies to capitalise on emerging
business opportunities in location-based services, navigation, geo-web,
tracking and mobile advertising; basically, anything that involves
location, context or maps! Through continuous independent research with
hundreds of companies and dedicated journalists, our news portal keeps you
one step ahead of an industry in flux, and our events provide key
networking forums for the industry.
# # #

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Googlization of Information Management

2011-03-02T18:58:00.001+11:00

You have been sent this message from POJ as a courtesy of Information Management (http://www.information-management.com).

The entire article may be viewed at http://www.information-management.com/newsletters/business_intelligence_data_integration_ERP_Google-10019804-1.html

Googlization of Information Management

March 1, 2011

By Lalitha Chikkatur

Search and business intelligence are two sides of the same coin

Your friend, Paul Ormonde-James wants you to see this item at the BeyeNETWORK

2011-02-23T18:24:00.001+11:00

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E-CRM Analytics: Leveraging Data Integration for Prospective Customer Insight and Breakthrough ROI: Part 2
In the second part of a two-part series, the authors detail their research methodology and discuss the results of a survey they conducted to better understand the role of data integration in achieving the goals of electronic customer relationship management.
Read more...

2011: Do a Lot More With a Little More

2011-02-19T18:12:00.001+11:00

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2011: Do a Lot More With a Little More

February 18, 2011

By Carrie Burns

IT budgets hold within historically average ranges this year, but insurers charge forward on a number of projects, according to Novarica.

Bringing Agility to Business Intelligence

2011-02-19T18:11:00.001+11:00

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Bringing Agility to Business Intelligence

February 16, 2011

By David Caruso

Making existing infrastructure go faster is just not enough

Metadata Grows, Governance Needed

2011-02-15T18:51:00.001+11:00

http://www.information-management.com/blogs/metadata_growth_governance-10019730-1.html?ET=informationmgmt%3Ae2029%3A2238601a%3A&st=email&utm_source=editorial&utm_medium=email&utm_campaign=IM_Daily_021411

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pormonde@cybertreking.com has shared: Leaving Microsoft: Software Giant's Key Employee Losses - IT Management - News & Reviews - eWeek.com

2011-02-13T18:14:00.001+11:00


Leaving Microsoft: Software Giant's Key Employee Losses - IT Management - News & Reviews - eWeek.com Source: eweek.com

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Private cloud computing 'an option for data warehouses'

2011-02-13T18:03:00.001+11:00

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2011-02-12T16:52:00.001+11:00

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Connectiv Solutions Signs Agreement with IBM Netezza

2011-02-11T22:01:00.001+11:00

News from Business Wire

good read

February 10, 2011 09:19 AM Eastern Time

Connectiv Solutions Signs Agreement with IBM Netezza

BETHESDA, Md.--(BUSINESS WIRE)--Today, Connectiv Solutions, the network efficiency experts, announced that it has signed a systems integrator alliance agreement with global data warehouse and analytic appliances leader Netezza, an IBM company. This new relationship will allow Connectiv Solutions to increase its data analysis capabilities and provide new business opportunities in the telecommunications space for the customers of both companies.

To remain competitive, telecommunications companies must dig deeper into their network operations to create ever more efficient ways of running their businesses. At the core of this process is weeding through vast amounts of data in order to reduce costs and enhance the network. Connectiv Solutions flagship product for traffic cost management and pla...

Read the full news release on BusinessWire.com

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Independent Analyst Firm Declares Teradata 'the Most Scalable, Flexible, Cloud-Capable EDW Solution... -- SAN DIEGO, Feb. 10, 2011 /PRNewswire/ --

2011-02-11T21:55:00.001+11:00

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2011-02-11T20:55:00.001+11:00

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Business intelligence, analytics help CIO challenge collective wisdom

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Jaspersoft Unveils Business Intelligence for the New IT World -- SAN FRANCISCO, Feb. 8, 2011 /PRNewswire/ --

2011-02-09T20:17:00.001+11:00

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Collaborative analytics and collaborative decision making

2011-02-08T20:11:00.000+11:00

The world of Business Intelligence is changing. Access to information in the corporate world is now a must not just a nice to have. With the advent of social media, information can be easily accessed by all on both computing and mobile platforms. I recently deployed a substantial social media platform across the World Bank and it was seen a a major step forward in communications. But what was generating more interest in collaborative analytics where analysis can be done by many analysts anywhere in the world on the same data set. This gives great depth and insight from many perspectives and stops potential singular errors that can eminate from traditional approaches.

It is no mistake that social media is an interal part of the future BI initiatives and is changing the way we will deliver value to business. From collaborative analytics comes collaborative decision making. To achieve this collaborative decision-making (CDM) environment, Business Intelligence (BI) software is beginning to merge with Web 2.0 technologies, harnessing their rich, open-access, easy-to-use functionality that users have come to expect. The merging of BI and Web 2.0 technologies has given rise to the new concept of Social and Collaborative BI – a type of CDM platform. This platform, like social Web 2.0 technologies, is designed around the premise that anyone should be able to share content and contribute to discussion, anywhere and anytime.

IDC predicts that 2011 will be the year where the trend of embedding social media style features into BI solutions will make its mark, and that virtually all types of business applications will undergo a fundamental transformation.

IDC, along with many other analytics firms, also believes the emerging CDM software market will grow quickly, forecasting revenues of nearly $2 billion by 2014, with a compound annual growth rate of 38.2 percent between 2009 and 2014.

Leading edge companies are starting this approach and gaining early insight into a real competitive advantage driver

Paul Ormonde-James

Business Intelligence - Corporate Oxymoron or Capability - Collaboration Technology 2.0

2011-02-08T19:51:00.001+11:00

http://www.computerweekly.com/blogs/it-collaboration-technology-blog/2011/02/business-intelligence---is-thi.html?sms_ss=email&at_xt=4d5104214b677be7%2C0

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Recommended: Can Social Media be the Next Big Lever for Business Intelligence?

2011-02-08T19:25:00.000+11:00

Greetings,

The following CMSWire.com article was recommended for you by webmaster@cybertreking.com.

Title: Can Social Media be the Next Big Lever for Business Intelligence?
URL: http://bit.ly/gi8L7N

Have a great day!
The CMSWire Team

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Your friend, Paul Ormonde-James wants you to see this item at the BeyeNETWORK

2011-02-07T19:17:00.001+11:00

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Teradata and Ventraq Introduce Latest Addition to Teradata Telco Analytics
The new solution relies on the Ventraq Customer Experience Analytics applications running on the Teradata Purpose-Built Platform Family. Historically, carrier analytical tools have largely focused on network performance and costs, and have not analyzed other factors that are most likely to cause customer dissatisfaction.
Read more...

MicroStrategy Recognizes Excellence in Enterprise-Class Business Intelligence

2011-02-07T14:16:00.000+11:00

MicroStrategy Recognizes Excellence in Enterprise-Class Business Intelligence

MicroStrategy, Inc.
8000 Towers Crescent Dr.
Vienna, VA, 22182, USA

Press release date: January 26, 2011

CVS Caremark, Starbucks, LinkedIn, Novation, and Societe Generale Honored at MicroStrategy World 2011 User Conference

Julio Ortiz, Sears' Divisional Vice President, Recognized for Individual Excellence in Business Intelligence

LAS VEGAS -- MicroStrategy® Incorporated (Nasdaq: MSTR), a leading worldwide provider of business intelligence software, today recognized five companies for achieving outstanding business performance with their MicroStrategy-based business intelligence applications. The "Best Practices in Business Intelligence" award recipients for 2011 are CVS Caremark, Starbucks, LinkedIn, Novation, and Societe Generale. In addition, MicroStrategy recognized Julio Ortiz, Sears' Divisional Vice President, for Individual Excellence in Business Intelligence. The awards were announced at MicroStrategy's 14th annual user conference, MicroStrategy World 2011, in Las Vegas, Nevada.

By deploying MicroStrategy for their BI applications, these organizations are sharing information across their enterprises to enhance corporate performance, improve efficiency and productivity, and strengthen customer relationships. "We congratulate these organizations and Mr. Ortiz for their achievements in using business intelligence to support organizational goals," said MicroStrategy Chief Operating Officer Sanju Bansal. "Each of these companies has demonstrated remarkable results with their BI applications."

The award categories and recipients are:

Extranet Deployment: CVS Caremark

High Performance and Scalability: Starbucks

Advanced Analytics: LinkedIn

Mobile Deployment: Novation

Enterprise Deployment: Societe Generale

Individual Excellence in Business Intelligence: Julio Ortiz, Sears' Divisional Vice President

Following is a brief description of this year's award recipients and their business intelligence applications:

CVS Caremark: CVS Caremark is recognized in the Extranet Deployment category for its RxNavigator® system, powered by MicroStrategy technology. Approximately 5,000 users across CVS Caremark's corporate client base use RxNavigator® to access their pharmaceutical spend information, and gain insight to effectively manage prescription benefit utilization. CVS Caremark clients access a secure extranet to analyze clinical and utilization data contained in a 38-terabyte data warehouse. With the MicroStrategy extranet, end users can more effectively track coverage changes, study population demographics, and better understand drug spending and utilization trends, thereby controlling costs while improving healthcare outcomes. Over 2 million reports are run on the system annually. CVS Caremark is the largest pharmacy health care provider in the United States, and is ranked #18 on the 2010 Fortune 500 list.

Starbucks: Starbucks is the award recipient in the High Performance and Scalability category. Approximately 20,000 Starbucks employees across 10,000 North American store locations access MicroStrategy-based BI Retail Dashboards. Using MicroStrategy technology, Starbucks is able to track revenues, understand store performance against labor, visualize peak product performance, align sales targets, and improve margins.

Store managers and assistant managers use the MicroStrategy retail dashboard application to monitor sales performance and labor. The Store Manager dashboard also illustrates item-by-item breakdowns of beverages, food, and promotional items sold by store, by time. In addition, this information rolls up to allow regional directors and district store managers to use the retail dashboard to monitor these same metrics, not only on a store-by-store basis, but also from an organizational or geographic view, across the company.

Starbucks has 30 retail dashboards, each of which contains 12 or more reports. All 20,000 Starbucks BI users run the dashboards during a small window of time every Monday morning. A 4-node MicroStrategy server cluster processes an average of 40,000 dashboards in 3 hours, with an average completion time of 4.8 seconds per dashboard. Starbucks is an international coffee and coffeehouse chain, with over 17,800 stores in 49 countries, including over 11,000 in the United States, almost 800 in the UK, and nearly 1,000 in Canada.

LinkedIn: LinkedIn is the award recipient in the Advanced Analytics category. LinkedIn relies on MicroStrategy to access the company's massive data warehouse and understand how its website is performing. MicroStrategy-based advanced analytics data helps LinkedIn identify customer behavior and intraday trends, as well as evaluate performance such as page views, registrations, invitations, and product usage. LinkedIn also performs analysis with MicroStrategy to better understand weekly shifts in usage trends. LinkedIn is an Internet platform company focused on connecting the world's professionals. The LinkedIn website launched in 2003 and is the world's largest professional network with more than 90 million members, representing every country and executives from every Fortune 500 company.

Novation: Novation is the award recipient in the Mobile Deployment category. In July 2010, Novation deployed VHA PriceLYNX for iPhone, a MicroStrategy Mobile application to VHA members. These health care organizations have the ability to use the application to retrieve and monitor important supply pricing information and compare prices on thousands of items using their iPhone and iPad, have a clear view of their supply chain on-the-go, and access graphical snapshots of pricing information that hospital buyers need to make smart purchases. With both the web-based and mobile applications, VHA members have realized an average annual savings of more than $4 million per facility using VHA PriceLYNX. Novation is the nation's leading health care supply contracting company. With over $37.5B in purchasing volume, Novation serves the purchasing needs of nearly 25,000 VHA and UHC member organizations and 5,500 Provista members covering 28,000 sites.

Societe Generale: Societe Generale is recognized in the Enterprise Deployment category. Societe Generale has deployed five MicroStrategy-based BI applications across its 2,600 retail banking branches in France that are currently used by more than 16,000 employees, including bank branch managers, sales directors, and marketing analysts. With MicroStrategy reports and dashboards, Societe Generale is able to better understand customer needs, strengthen customer relationships, track trends, identify profitable areas, and prevent fraud. The sales force relies on MicroStrategy dashboards to track sales and product performance, promote cross sell and up sell activity, and monitor employee performance. MicroStrategy is also used for risk management and profitability management.

Considered one of the largest BI deployments in France, MicroStrategy dashboards and reports run against a 20-terabyte IBM DB2 data warehouse. Societe Generale's BI user community is projected to expand to 22,500 in the near future. Societe Generale is one of the largest financial services groups in the euro-zone, and employs 157,000 people worldwide in retail banking, private banking, global investment management and services, and corporate and investment banking.

Sears: Sears' Divisional Vice President Julio Ortiz is the award recipient in the Individual Excellence category. Ortiz was recognized for his efforts at spearheading the widespread use of BI across Sears. Ortiz leads the development and delivery of Sears Data Warehouse and BI capabilities, and is currently working towards developing additional BI solutions. Sears Holdings Corporation, the publicly traded (Nasdaq: SHLD) parent of Kmart and Sears, Roebuck and Co., is the nation's fourth largest broadline retailer with approximately 3,900 full-line and specialty retail stores in the United States and Canada.

About MicroStrategy

Founded in 1989, MicroStrategy is a global leader in business intelligence (BI) technology. MicroStrategy provides integrated reporting, analysis, and monitoring software that helps leading organizations worldwide make better business decisions every day. Companies choose MicroStrategy for its ease-of-use, sophisticated analytics, and superior data and user scalability. MicroStrategy offers free reporting software that can be downloaded from its Website, http://www.microstrategy.com/freereportingsoftware. More information about MicroStrategy (Nasdaq: MSTR) is available at www.microstrategy.com.

MicroStrategy, MicroStrategy Business Intelligence Platform, MicroStrategy 9, and MicroStrategy Mobile are either trademarks or registered trademarks of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.

Contact: Wende Cover MicroStrategy Incorporated 703-770-1646 wcover@microstrategy.com

***********************************************************************************

Thank you.

***********************************************************************************

How to make the most of business intelligence tools

2011-02-06T13:26:00.001+11:00

How to make the most of business intelligence tools

Businesses are most likely to succeed when their executives and managers have access to the information they need - but not everyone needs the same tools.

Fast Forward to 2014 — Gartner Predicts the Future of Business Intelligence and Data Analytics | Smart Data Collective

2011-02-05T20:55:00.000+11:00

Fast Forward to 2014 — Gartner Predicts the Future of Business Intelligence and Data Analytics | Smart Data Collective

SFGate: LogiXML Recognized on the 2011 Business Intelligence Platform Magic Quadrant

2011-02-05T20:52:00.001+11:00

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This article was sent to you by someone who found it on SFGate.
The original article can be found on SFGate.com here:
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Wednesday, February 2, 2011 (SF Gate)
LogiXML Recognized on the 2011 Business Intelligence Platform Magic Quadrant
<a href="http://www.prweb.com" target="_blank"><img class="prweblogo" src="http://imgs.sfgate.com/graphics/business/prweb_article_logo.gif" alt="PRWeb" border="0"></a>

LogiXML, a leading provider of business intelligence software, today
announced that Gartner, Inc. has positioned LogiXML on its 2011 Magic
Quadrant for Business Intelligence Platforms report. McLean, VA (PRWEB)
February 2, 2011
LogiXML, a leading provider of business intelligence software, today
announced that Gartner, Inc. has positioned LogiXML on its 2011 Magic
Quadrant for Business Intelligence Platforms report. A total of 28
companies were placed this year.
"We are thrilled to be positioned on Gartner's Magic Quadrant," said Brett
Jackson, CEO of LogiXML. "We believe Gartner's research, which is based on
customer surveys, confirms that our technology is clearly aligned with the
business intelligence market. Our customers need fast results from
business intelligence: they need the agility to design and create BI apps
more quickly, they need to deploy them more rapidly to greater numbers of
end users, and they need to embed reporting and dashboards into existing
software applications. Our software is optimized for all of these
scenarios, and this is a big reason why we're planning for a big year in
2011."
"We're not at all surprised to hear about LogiXML's placement on Gartner's
Magic Quadrant," said Heather Brouillette, Business Intelligence
Administrator of Taco, Inc., who uses LogiXML's business intelligence
software. "We selected LogiXML for many of the reasons outlined in the
report. We had to take into consideration flexibility, speed, ease of use,
data security, and in my opinion LogiXML is the most complete package."
The full report is available from LogiXML's website here.
About Gartner's Magic Quadrant The Magic Quadrant is copyrighted 2011 by
Gartner, Inc. and is reused with permission. The Magic Quadrant is a
graphical representation of a marketplace at and for a specific time
period. It depicts Gartner's analysis of how certain vendors measure
against criteria for that marketplace, as defined by Gartner. Gartner does
not endorse any vendor, product or service depicted in the Magic Quadrant,
and does not advise technology users to select only those vendors placed
in the "Leaders" quadrant. The Magic Quadrant is intended solely
as a research tool, and is not meant to be a specific guide to action.
Gartner disclaims all warranties, express or implied, with respect to this
research, including any warranties of merchantability or fitness for a
particular purpose.
About LogiXML LogiXML was the first to market with next generation,
web-based business intelligence software. LogiXML provides web-based
dashboards, user-friendly reports, and on-demand analysis that enables
both technical and non-technical users to make better decisions for their
organizations.
###

For the original version on PRWeb visit:
www.prweb.com/releases/prweb2011/02/prweb5029904.htm ----------------------------------------------------------------------
Copyright 2011 SF Gate

Oracle CRM, ERP Available on Amazon Cloud

2010-12-29T08:40:00.000+11:00

Oracle CRM and ERP applications are now available on Amazon EC2, and Oracle also unveils business intelligence apps for utilities and insurance.

Amazon.com is making Oracle CRM and ERP applications available on its Elastic Compute Cloud (EC2) service.

In a blog posting last week, Amazon said Oracle PeopleSoft, JD Edwards and E-Business Suite applications and databases are now available on EC2 as Amazon Machine Images (AMIs).

Amazon also plans to add Oracle Siebel CRM at some point, but it's not clear if Oracle's business intelligence software, BI 11g, will be included.

The application AMIs are all based on Oracle Linux and run on 64-bit high-memory instances on top of Oracle VM. The applications can be customized or used as is.

Existing Oracle licenses can be used at no additional cost, or users can acquire new licenses from Oracle. Oracle VM support on Amazon EC2 has been implemented with hard partitioning so Oracle's standard partitioned processor licensing models apply.

http://cloudcomputing.internet.com/applications/article.php/418936

Some Rumblings Round the Core

2010-09-30T04:56:00.000+10:00

Some Rumblings Round the Core

After years of mostly laments about aging systems, there's some good anecdotal evidence of banks forging plans to migrate from their 30-year-old (or older) core systems to more modern and flexible architecture, or to find new ways to inject flexibility into the legacy core. The big surprise is which vendors are getting closer looks.

Unfortunately, the business side within Banks rarely understand the need to have good architecture and systems that underpin all information. The CIO has a continual battle, which they do not always win.

My experience has been that Banks are under great pressure to modernise but struggle to deliver the flexibility the users need. This is, in many parts, the lack of strategic insight and understanding of the needs the business have and will have. The problem is the IT side is locked into hindsight and indecision, they struggle to get ahead. There is a real need for CIO's to have a good balance of business experience and technical experience, unfortunately executive management cannot always judge the skills needed and employ the wrong CIO's.

Paul OJ

Slowly Changing Dimensions: Type 3 for Me

2010-09-30T04:26:00.000+10:00

Slowly Changing Dimensions: Type 3 for Me

A good article on the need for data warehouses to have sufficient history designed for creation of useful information. So many warehouses just do not store useful customer information

This issue is why the data warehouse designer and manager must understand analytics.

A very good read

Paul OJ

Will organisations survive in the new economy

2010-06-23T21:53:00.000+10:00

The world has changed. With the financial crisis many companies have realised they are exposed. Understanding the environment and measurement are now taking precedence over the blind money making strategies deployed pre financial crisis. But how long will this last? Will time ease the pain and allow the old habits to return? Only time will tell.

Of importance to the BI specialist is the deployment of the analytic understanding that flows into executive decision making. Too few organisations have escalated the analytic insight teams to a position where senior executives can harness the power. These modern oracles, have to compete at lower levels answering the mundane questions of mid tier managers on operational gymnastics. If change is going to happen then Business Intelligence professionals need to be working directly with senior executives. This approach allows the "what-if" predictors to do their job without severe political filtering by levels of management afraid to raise the real issues. It is time for the power of analytics applied to real organisational change to raise up and be heard in all the glory that the truth brings.

I wonder if this scenario is ever going to happen? Do we ever really learn from history?

IBM To Acquire Analytics Specialist

2010-06-23T08:22:00.001+10:00

IBM To Acquire Analytics Specialist

Deal helps Big Blue expand its offerings in market for software tools that help businesses make real-time decisions.

By Paul McDougall

June 15, 2010

IBM said Tuesday that it agreed to acquire Coremetrics, a privately held developer of business analytics software. Financial terms of the deal were not disclosed.

The buyout is IBM's latest move in a campaign to bolster its presence in the market for software that helps businesses extract meaningful information from raw data.

Coremetrics' offerings include tools that give managers real-time insights into sales trends, customer interactions, Website traffic and other business metrics.

"With this acquisition, we are extending our capabilities to give clients greater insight about customer behavior and sentiment about products and services, giving a true insight into their future buying patterns," said Craig Hayman, general manager for IBM's Websphere group, in a statement.

"Marketing departments can benefit from these capabilities very quickly because we are delivering this in a Software-as-a-Service Model. The combination of IBM and Coremetrics will maximize marketing expenditures and also make the buying experience more convenient, personal, and interactive for consumers," said Hayman.

San Mateo-Calif.-based Coremetrics' customers include Bank of America, Victoria's Secret, Virgin Atlantic, and Office Depot. IBM said it plans to add the company's 230 employees to its own operations.

Coremetrics officials said the transaction will help broaden their products' depth and reach.

"The combination of Coremetrics and IBM will deliver deeper business insights to address the real challenges and opportunities all companies face in an increasingly digital world," said Coremetrics CEO Joe Davis, in a statement.

IBM's software group has now acquired more than 55 companies under the watch of Sam Palmisano, who became Big Blue's CEO in 2003.

The deal, which is expected to be complete in the third quarter, remains subject to closing conditions. IBM shares were up .62%, to $129.30, in midday trading Tuesday.

10 Steps to 21st Century BI & Performance Management By Ventana Research

2010-06-08T10:20:00.000+10:00

Great articlle from Ventana Research, well worth a read

__________________________________________

10 Steps to 21st Century BI & Performance Management By Ventana Research

To improve decision making, follow top tips including reducing the number of spreadsheets in use and expanding the use of performance metrics.

By Ventana Research

June 1, 2010

For optimal decision-making, executives must ensure that business and management processes are supported with useful, actionable information. In providing this decision support, business intelligence (BI) is a key technology that enables organizations to understand and act on the information received from and stored in various sources. Executives and managers from finance, sales and marketing, customer service, human resources and operations are also making performance management a priority. They seek to monitor more effectively the functioning of people and processes, align them with organizational goals and improve their results.

Information and technology are critical components of performance management, and BI can be an important contributor here as well. By combining BI and performance management capabilities such as metrics and dashboards, organizations can provide better information for decision-making and feedback, as well as enable communication and collaboration across functions and organizational levels. Where they do so, improved performance will follow.

Unfortunately, business and IT organizations typically act independently; while IT develops an infrastructure and middleware to enable BI and reporting, the business side focuses on analytics and the performance of its people and processes. Such an approach often is insufficient (and may even work at cross-purposes) to achieve two essential elements of performance management: collaboration and the alignment of all units to the enterprise goals. To manage performance effectively, business and IT must work together to provide users with the information and capabilities they need.

Despite major investments in technology, many business users still rely on spreadsheets, presentations and e-mail as their tools for information and analysis, despite the fact that they are not designed to manage or improve organizational performance and can impede collaboration. A new study by Ventana Research, "Business Intelligence and Performance Management for the 21st Century," consistently shows that these desktop productivity tools obstruct efficiency and effectiveness when used in enterprise processes. The research was underwritten (though not influenced by) Information Builders and Microsoft and was promoted by nine media partners, including Intelligent Enterprise.

As this executive summary of Ventana's benchmark report explains, BI and performance management systems can function separately, but used in concert they can usefully address key needs of both individual departments and the organization as a whole. BI applied to performance management is, however, still an evolving market. To date, the leading software vendors often have specialized and have not addressed the expanding set of requirements to support rigorous performance management. At the conclusion of this article, we offer ten what-to-do-next suggestions for maturing to a 21st Century BI and performance management deployment.

The Findings

Ventana Research undertook this benchmark research to assess the current state of maturity, trends and best practices. The goal was to determine how organizations approach BI and performance management and prioritize their key components, and to identify what elements they desire in a comprehensive approach. (In this report we refer to BI or performance management separately when discussing uses and capabilities particular to each; at other times we refer to them together as we discuss them functioning in combination to serve business needs and goals.)

The research found strong interest in and growing demand for BI and performance management, with two-fifths (41%) of 308 qualified survey respondents reporting they view them as a high priority in their organization. As a group, managers (62%) prioritized them highly more often than other categories of employees; departmentally, the most growth in adoption of BI tools to support performance management has been in operations (51%), finance (50%) and customer management (49%).

However, the research paints a picture of a market in an early stage of development. It shows that most organizations face considerable obstacles. They have only basic BI capabilities such as querying sources for specific data (74%), generating reports from data (74%) and accessing data from a spreadsheet for further analysis (70%). Moreover, the capabilities they currently are working to deploy are only somewhat more sophisticated: communicating data in the right format (27%), searching for data (26%), presenting data effectively (25%) and creating measures and metrics (24%). Organizations are aware that more advanced capabilities exist; the ones our participants said most often that they hope to establish are being able to access data via a mobile device (27%), to conduct what-if analysis (25%) and to collaborate on data and metrics (23%).

These and other findings lead us to conclude that in general, organizations are still maturing in their use of BI and performance management. Our research finds that this Information immaturity largely is the result of the ineffectiveness of the tools these organizations currently use. More than half of participants (53%) said they are only somewhat confident or not confident at all that their BI technology meets the needs of the organization. In addition, nearly half said it is significantly difficult (32%) or extremely difficult (14%) to standardize BI into a consistent and reliable technology. Overall, only 9 percent are very satisfied with their organization’s BI efforts.

Both Information and Technology maturity are held back by the persistent use of desktop tools for BI and performance management -- tasks for which they were not designed. All but 13 percent of organizations use spreadsheets universally (40%) or regularly (47%) for BI. Not coincidentally, 39 percent frequently find errors in them, and 47 percent have to correct errors often or very often after a spreadsheet has been shared with others. More sophisticated capabilities of performance management, such as dashboards, analytics and metrics, are simply beyond the reach of desktop spreadsheets. We conclude that organizations will have difficulty maturing until they adopt more capable, flexible tools.

Very large organizations (defined as having 10,000 or more employees or more than US $10 billion in revenue) are the farthest along in applying BI and performance management. Half the participants from very large organizations, as measured by number of employees, prioritize BI and performance management highly, compared to only 32 percent of those from midsize organizations. Very large organizations also have done new software implementations more often than others (38% by employees and 37% by revenue).

We attribute the progressive stance of very large organizations to their need to manage enormous volumes of data and provide it to a great many users and to their more abundant resources than smaller companies have. On the other hand, midsize organizations, having experienced growth (sometimes rapid growth), often lack sufficient resources to advance their capabilities and must make do with tools they have outgrown.

The research found a ray of hope for midsize organizations and others under funding constraints. The research shows that lack of resources (60%) and lack of a budget (43%) are the two most common barriers to improving BI and performance management. A significant percentage of the participants said that in the next year or two they will choose hosted software managed off-site or rented software as a service (SaaS) as the means of deploying such software. These methods can be more economical than the traditional on-premises deployment and require fewer in-house resources such as hardware and IT staff.

What To Do Next

This benchmark research found strong demand for BI and performance management, both separately and together. Organizations’ most important goals in deploying BI tools are to provide access to data through a variety of tools (cited by 57% of participants), to make it possible to apply analytics to the data easily (61%), and to communicate and collaborate on the analytics (55%). They also view as important expanding the focus of BI to support performance management and decision-making. Yet the research also found only moderate maturity in the use of BI and performance management. Many lack confidence in the tools they currently use for either BI or performance management but lack resources or budgets for acquiring new ones. Nevertheless, two-thirds (66%) of organizations are planning to evaluate new technologies; your organization may be among them. Based on the research, here are ten recommendations on how to proceed.

1. Assess your organization’s maturity in BI and performance management. Applying the Ventana Research Maturity Index methodology, we found that only 15 percent of organizations reach the "Innovative" level in all four functional categories of maturity (People, Process, Information and Technology). Our analysis also reveals that maturity across these categories is uneven. For example, only 11 percent of organizations are at the Innovative level in the Information category while 22 percent reach it in the People category. Fewer than one-quarter of organizations have deployed BI in key processes that could benefit from it. Information maturity is hampered by inadequate access to data and an inability to interact and collaborate. From a technology perspective, organizations still use spreadsheets and e-mail too often to perform BI tasks. Examine your own capabilities in each of the four maturity categories and research how organizations that rank higher are able to do so.

2. Consider the effectiveness of your current tools and applications. Ventana found that most organizations have at least some doubts about the technology they currently use for BI and performance management. Only 12 percent of participants said they are completely confident in their BI technology, and only 9 percent made that assertion for the technology they use to manage performance. Respondents did not follow a traditional technology-adoption curve: Only about one-third said they are confident in BI (35%) and performance management (36%), far fewer than said they are either only somewhat confident or not confident (51% and 55%, respectively). In both cases, executives expressed strong confidence more often than management and analysts, who are more likely to be experienced users of these tools. Explore users’ feelings about the tools they use and identify to tools that should be replaced.

3. Reduce the number of BI tools and the use of spreadsheets. BI systems have been around for years now, yet all but 10 percent of participants said they have at least some degree of difficulty standardizing BI into a consistent and reliable technology; almost half (44%) indicate that this is significantly or extremely difficult to do. The research shows that a major contributor to the difficulty is the array of tools, systems and applications used for BI and performance management: Ten different types were cited as used every day by at least 20 percent of participants. Among these, spreadsheets led the way, used daily by almost half (42%) of the research participants; close to one-third (32%) use e-mail to distribute information and collaborate.

Spreadsheets are an impediment to collaborative processes in enterprises. They are prone to errors and conflicts in data between files that are thought to be the same. Only 13% of organizations use spreadsheets "occasionally, rarely or never" for BI. It is not surprising that 39% frequently find errors; only 8% rarely or never find errors. Nearly half of participants (47%) said such errors must be corrected often or very often after the spreadsheet has been shared with others, which is time-consuming and costly. We advise taking steps to reduce the number of BI tools in use and standardize them. This research reinforces the many past findings that spreadsheets should not be used for this or any collaborative, enterprise purpose.

4. Compare the BI capabilities you have with those you want. The research shows that most participating organizations have deployed or are deploying basic BI capabilities such as querying sources for specific data (74%), generating reports from data (74%) or accessing data from a spreadsheet for further analysis (70%). However, notably fewer have more advanced capabilities. For example, only 30% can apply analytics to data effectively, 24% can collaborate on data and metrics, and 22% can conduct what-if analysis for planning and forecasting. Nor are these the capabilities most organizations are currently working to deploy; the most popular at that stage are communicating data in the right format (27%), searching for data (26%), presenting data effectively (25%) and creating measures and metrics (24%). Conducting what-if analysis (25%) and collaborating on data and metrics (23%) rank high among the capabilities that participants hope to deploy; the most desired is to access data via a mobile device (27%). Decide what BI capabilities you want and examine products that can supply them.

5. Determine whether products currently in use can handle performance management well. Participants in our research said their most important goals in managing performance are to align actions and decisions to goals and strategy (cited by 77%) and to be able to plan effectively for improvement (75%). Business intelligence can be a key tool for helping organizations understand, align and optimize their performance; however, participants expressed mixed feelings about how well their BI tools help them in these efforts. In several aspects of understanding performance, fewer than 10% said their current products are superior, and the largest percentages called them only adequate or worse. In aspects of aligning performance, products fared worse: Again fewer than 10% rated their products superior in any category, and inadequacy outpolled basic adequacy. For optimizing performance, responses followed the same pattern, with no aspect exceeding 10% in superior rating. These findings suggest that you should take a hard look at the adequacy of the tools and systems you use to manage performance; determine whether other tools would enable more cost-effective performance management.

6. Identify the types of data you need to access and analyze. A majority of participants (57%) said that an important goal in providing BI tools is to provide access to data through a variety of methods. Asked to identify the types of data they consider most critical to access, 71 percent of participants cited not a type but a source: databases residing in data warehouses or operational data stores. The next two most-often-cited data types involve business activities important to a range of job functions: finance data (67%) and customer data (61%). More than half of participants said they need to access spreadsheets (55%) or transactional data (54%) from enterprise systems such as customer relationship management (CRM), enterprise resource planning (ERP) or online transaction processing (OLTP). Indicating the increasing diversity of data types, one-third (34%) said they need to access unstructured content such as text, images, voice or Web data. To put BI and performance management to the best use, we advise identifying the types and sources of data your company or unit needs to access most often and then evaluating tools that can help you do so easily.

7. Consider adopting or expanding metrics for performance management. The ability to measure and track performance is an integral component of performance management. Currently 41% of participating organizations evaluate performance data and 29% are assessing metrics or measures to do so; more than one-third of executives (37%) measure performance. To a lesser extent participants now evaluate process data (26%) or are assessing doing so (29%), as well as compliance (21% evaluate and 25% are assessing), risk (19% and 25%), governance (16% and 22%) and sustainability (15% and 26%). Among those not currently doing either, from 16% to 25% in each category said they plan to begin using a measure or metric within one year. We applaud that intent; monitoring any of these processes using metrics can contribute to improving an organization’s overall performance. Find which processes and employees in your organization might perform better if metrics were available for evaluating their performance, then deploy systems that can monitor those metrics.

8. Address organizational barriers to improving BI and performance management. While research participants clearly recognize the worth of improvement, they also acknowledge a number of barriers to implementing projects to do that, mostly involving money or institutional support. The barrier cited most often is lack of resources (60%), followed by lack of a budget (43%). The top two people issues are lack of awareness (cited by 36%) and lack of executive support (26%). In issues related to purchasing of tools, 31% said the total cost of ownership is too high, 23% said the business case is not strong enough, and 15% have not identified suitable software. Along the same lines, 69% of participants said their organization has evaluated alternatives to its current BI and PM software within the last two years, although only 22% have bought any. Determine what barriers exist in your own organization and discuss how to overcome them.

9. Look into alternative means of software deployment. Asked how they deploy this software, half (53%) of participants said they currently install and manage it on their own premises in the established manner; however, that percentage drops dramatically regarding plans for deployment in the next 12months (13%) or 12 to 24 months (11%). Nearly as many said that in the next 12 to 24 months they will choose hosted software managed off-site (13% and 9%, respectively) or renting software as a service (SaaS) on demand (12% and 10%). These options can help address organizational barriers such as lack of resources to provide BI and performance management.

10. Examine software that can be deployed across roles in the enterprise. The research found that two-thirds (66%) of organizations are planning to evaluate new technologies for BI and performance management. In terms of roles, managers (72%) were most assertive about planning to consider new products. In these evaluations, practical considerations will be the most important criteria; 88% of participants said usability -- whether software meets business needs -- is important or very important, and 86% said functionality -- the business capabilities of software -- is important or very important. Consider the breadth of implementation you require from software to support BI and performance management and make that a criterion when evaluating products and vendors. Challenge vendors to demonstrate the appropriateness and usability of the products they’re offering, and ask to speak with customers in situations similar to yours.

Click here for the complete executive summary version of the Ventana Research "Business Intelligence and Performance Management for the 21st Century" report (registration required).

http://intelligent-enterprise.informationweek.com/channels/business_intelligence/showArticle.jhtml;jsessionid=V1TM14CUY1KKNQE1GHRSKH4ATMY32JVN?articleID=225200684&pgno=1

Poor data quality: what is dirty data costing U.K. organizations?

2010-04-28T10:53:00.000+10:00

Great article worth reading

By Tracey Caldwell, Contributor

21 Apr 2010
SearchDataManagement.com

No one wants to air their dirty data issues in public, but sweeping them under the carpet seems to be a very British trait.

That could be problematic at a time when data quality is becoming more important to business success. As the use of business intelligence systems and data analytics tools becomes more pervasive, companies increasingly need high-quality data to help executives and other users make important business decisions, often in real time.

But a survey conducted in Europe and North America last year by U.K.-based analyst firm The Information Difference found that one-third of the respondents rated the data quality within their organizations as poor at best.

The survey, which was co-sponsored by vendors Pitney Bowes Business Insight (PBBI) and Silver Creek Systems Inc., also found that only 37% of the respondents had data quality initiatives in place, while 17% said that their organizations had no plans to launch a data quality program. And 63% said that their companies hadn't tried to calculate the business costs of errors arising from poor data quality.

European respondents appeared especially blasé about the data quality issue; only 27% said they found the process of standardizing data across an organization to be difficult, compared with 47% of the respondents in North America. "It is tempting ... to conclude that there may well be a substantial element of wishful thinking here," the report's authors commented in response.

Jay Bourland, PBBI's group technology officer, wasn't surprised by the survey results. "It is not unusual in my experience that people dislike dirty data, but they don't really understand how to put a hard value on it in many industries," he said.

U.K. businesses lacking data quality strategies, report finds

Independent research commissioned by other data quality vendors fleshes out the scale of the data quality challenge in the U.K. For example, Experian QAS commissions an annual global research report on data quality; last year, it found that only 45% of the surveyed U.K. organizations had documented data quality strategies.

Meanwhile, London-based market research firm BDRC, in a March 2009 report undertaken for SAS Institute Inc.'s DataFlux data quality subsidiary, said it found that corporate data was viewed as a strategic asset by 90% of survey respondents in the U.K.'s financial services sector. But it added that the industry had an inconsistent approach to assigning responsibility for data quality management.

According to BDRC, about 60% of the respondents reported that responsibility for maintaining data quality was scattered across multiple departments or held by individual business units, making it hard to be fully confident about the accuracy of data reporting across the enterprise.

Poor data quality can have serious financial costs for organizations. For example, one respondent to the Information Difference survey said that problems with data quality and consistency had led to the orphaning of about £20 million worth of product stock. The goods (valued at $30.8 million at current exchange rates) were sitting in a warehouse and couldn't be sold because they had been "lost" in the company's systems.

At consulting firm Deloitte U.K., each business unit is responsible for managing its own data. But with Deloitte's business reputation based on the quality of the information it provides to clients, CIO Mary Hensher is keenly aware of the need for IT to take the lead on enabling good data quality.

Hensher said her department has implemented a number of data quality tools for use by the business units, although she declined to comment specifically about the technologies that have been installed. In addition, she said, "there is a lot of focus on making it as easy as possible to enter data accurately."

That itself isn't so easy, though. Deloitte uses drop-down checklists and has tried to streamline the number of keystrokes that are required of end users and the number of screens that they have to navigate – all of which can be challenging to implement successfully, Hensher noted. "Mainly it involves making it difficult for people to make mistakes," she said. "But it is a work in progress."

Poor data quality may dull companies' competitive edges

Data Locator Group Ltd., a U.K.-based direct marketing services firm, competes with rivals on the quality of the data it collects from consumers through online and printed surveys. But it was only last year that DLG brought in software specifically designed to address data quality issues.

Paul O'Callaghan, a business consultant at DLG, said that after he joined the company in 2009, he noticed a "serious lack in data quality" while manually checking the information in its systems.

The data quality problems primarily involved duplicate data entries about individual consumers. For example, when DLG tried to do data matching against its database to weed out duplicates, it was missing people who had registered previously on its site or via a paper-based survey and then registered again.

O'Callaghan went to DLG's board and recommended that the company buy data quality tools from Datactics Ltd. that he had used for about five years at a previous employer. Thanks to the tools, DLG now finds virtually all of the duplicate entries in its database: "We are down to less than 1% duplicates," O'Callaghan said.

Also important to O'Callaghan is the speed at which the software from Belfast-based Datactics can manipulate large amounts of data. DLG has data sets with 30 million records, but "if we get client data in, we can match it to our files and get results overnight," he said. "It gives us a head start against our competitors."

In a survey for an upcoming report on the importance of data quality, London-based consulting firm Bloor Research asked respondents whether their companies appreciated the value of accurate business data. Philip Howard, Bloor's data management research director, said European respondents were less likely than those in other regions to feel confident that their organizations valued data accuracy.

Howard thinks the problem of poor data quality goes beyond the immediate business costs to companies. He's worried that unless data quality becomes more of a priority, Europe will lag behind North America and the Asia/Pacific region on overall economic competitiveness. Data quality and competitiveness problems appear to be "symptoms of the same disease," he said.

Tracey Caldwell is a freelance writer based in the U.K.

http://searchdatamanagement.techtarget.com/news/article/0,289142,sid91_gci1510422,00.html

Text Analytics Drives Customer Insight - By David Stodder

2010-02-08T12:45:00.000+11:00

Text Analytics Drives Customer Insight

By uniting intelligence from customer surveys and social media with conventional business intelligence, companies are moving beyond transactions to understand customer behavior.

By David Stodder

January 25, 2010

Customers today are not just customers -- they are influencers and social networkers. Across the Web, at any hour, they are sharing observations about your company's products and services. They are doing the same about your competitors. Customers amplify their single voices when they blog, write online comments and reviews, and participate in communities such as Facebook and Twitter. Through use of search engines and social networks, they reveal clues to their buying intentions, and in doing so, create a potential gold mine for customer intelligence. These new modes of customer behavior make it essential for companies to move beyond traditional ways of gathering, analyzing and acting on customer information.

In most organizations, transaction data is still the raw material of customer intelligence, and to be sure, advances in the depth, breadth and timeliness of transaction data analysis guarantees that it will continue to deliver competitive advantages. These have come through use of tools and systems for business intelligence (BI), data mining, data visualization, customer relationship management (CRM), information integration, data warehousing and more.

However, what's firing the imagination in many organizations these days is the potential of search, text and social network analytics for understanding and predicting customer behavior. And not just the behavior of single customers: Social network analysis is also about how customers influence one another, how they create new "segments" of shared interests, and how they share satisfaction and dissatisfaction with products or services. Interest in getting the most out of this kind of information is pushing demand for tools and services for analyzing and visualizing search, text and other non-traditional analytics -- as well as a need for the ability to integrate the results with BI.

Analyzing Unstructured Content
Bringing the worlds of structured and unstructured information together is essential to moving an organization's customer intelligence beyond transactions and into richer data sets common in the world of customer behavior.

Needless to say, textual information, including forms, letters, survey responses, warranty cards and more, has long been part of customer data sets. It has also been difficult to access and analyze in a timely fashion. But now that this information is primarily in digital form, organizations can gain significant value by automating processes and using software to increase the speed and scale of text analysis.

"Text analytics," like "data mining," is an umbrella term that covers a range of techniques and practices, including natural language processing, text mining, relationship extraction, classification and tagging, visualization, modeling, and predictive analysis. Different tools have different strengths. Compared with structured data analysis, text analytics is by nature less precise and complete; "good enough" is often the rule. Thus, text analytics can be most valuable when used in tandem with structured data analysis -- particularly when an organization wants to combine or correlate customer predictors found in data and text.

JetBlue Airways uses text analytics software from Attensity to analyze the large volume of e-mail messages it receives from customers. By matching specific comments and comment patterns with structured data, airline personnel can solve problems rapidly, before they jeopardize the carrier's satisfaction rating.

Choice Hotels and Gaylord Hotels are both using text analytics software from Clarabridge to quickly make sense of thousands of customer satisfaction surveys gathered each day. The software quickly spots positive and negative comments that can then be correlated with specific hotels, facilities, services, rooms and employee shifts. The feedback drives immediate customerservice response, with outbound calls or letters to acknowledge and apologize for problems and perhaps offer discounts to win over disaffected customers. More importantly, chain and facility managers track trends in customer satisfaction and spot problems -- as well as best practices -- tied to particular properties, departments or employees.

Rosetta Stone, the provider of technology-based language-learning solutions, uses IBM SPSS text analytics software to analyze answers to open-ended questions in surveys of current and potential customers. Along with text, the participants provide structured data in the surveys, such as identification information and product purchasing codes. This information is correlated and integrated with text analysis. The company uses the resulting insights to drive decisions on advertising, marketing and product development as well as strategic planning.

McAfee warns over open source use

2010-02-06T23:02:00.000+11:00

McAfee has warned investors that the "ambiguous" nature of open source licensing could turn into a business threat.

In a recent filing with the U.S. Securities and Exchange Commission (SEC) McAfee repeatedly warned of possible dangers to the company's intellectual property regime presented by open source. The warnings come as several large companies face legal action over their use of software protected by the open source General Public License (GPL), the most widely used open source license.

Full article

IBM Acquires MDM Vendor Initiate Systems

2010-02-06T15:14:00.000+11:00

IBM on Wednesday announced a definitive agreement to acquire Initiate Systems, a small, Chicago-based purveyor of master data management (MDM) software. The deal comes less than a week after Informatica's purchaseIBM acquires Initiate systems of Siperian and brings yet more consolidation to the MDM market.

Informatica Buys MDM Vendor, Reports Strong Growth

2010-02-06T15:06:00.000+11:00

The first salvo was Informatica's announcement that it has entered the master data management (MDM) market with the $130 million cash purchase of Siperian. Informatica has been steadily pushing beyond the confines of extract, transform and load software for data warehousing. The move into MDM was long expected because it's a natural extension of the company's data quality offerings.

Informatica buys MDM vendor

The convergence is coming

2010-02-06T14:49:00.000+11:00

Working at the World Bank is a real challenge. It gives the Intelligence specialist a great opportunity to drive change in a way that really impacts people, and potentially saves lives.

One challenge is to bring to over 182 countries infromation that is easy to use and easy to interactive with. This is no simple challenge, but with the right mix of people and technology it can be achieved. The challange is to take the organisation to a different level, one inwhich culturally staff can come together and share key information requirements. This is a mix of technologies to enable the cross fertilisation of infromation and learning, but it must be more. Critical leadership is always needed to allow change to occur and to lead by example, this is the case and will drive the change.

So, I will be looking for people and technologies that will drive the convergence and change. It will be these aspects that will deliver the end solution and help make the lives of some a better.

Low Energy Cosmology

2009-06-07T06:57:00.000+10:00

Most of the mass in our Universe appears to occur in the form of dark matter. One leading candidate for the composition of this dark matter is something called a WIMP, a Weakly Interacting Massive Particle. One strong candidate for the WIMP comes from supersymmetry. The Minimal Supersymmetric Standard Model (MSSM) predicts the existence of spin 1/2 fermions called neutralinos that are the fermionic superpartners of the neutral gauge bosons and Higgs scalars. Neutralinos would have a high mass but interact very weakly with other particles. They could make up a significant portion of the mass density of the Universe without emitting light, so that makes them good candidates for the mysterious source of dark matter in the Universe. String theories require supersymmetry, so in principle, if neutralinos were discovered to make up cosmic dark matter, that would be good. But if supersymmetry were unbroken, fermions and bosons would be exactly matched in the Universe, and that's not the way things are. The really hard part of any supersymmetric theory is to break the supersymmetry without losing all the advantages of having had the supersymmetry to begin with. (It's very much one of those proverbial cake situations.) One of the reasons particle and string physicists have liked supersymmetric theories is that they predict zero total vacuum energy, because the fermion and boson vacuum energies cancel each other out. When supersymmetry is broken, the fermions and bosons don't exactly match any more, the cancellation doesn't occur any more. There seems to be pretty good evidence from the red shifts of distant supernovae that the expansion of our Universe is accelerating due to something like a vacuum energy or a cosmological constant. So whatever path by which supersymmetry is broken in string theory needs to lead at the end to the right amount of vacuum energy to account for this observed acceleration. This is a theoretical challenge, because supersymmetry breaking seems to give too large a contribution.

Executive Ego

2009-03-16T01:10:00.000+11:00

Business Intelligence has hit many hurdles over the years with technology, but the real impediment to successful implementation is the senior management in organisations.

Executive ego is the barrier most practitioners will eventually try to overcome and many will fail.

The key to all implementations is to secure executive support, not just agree to budget, but to have them understand the benefits of the program. This is achieved by explaining simply "What is in it for them" , WII FM comes in load and clear . Examples being

The measurement will assist you in making better, more timely decisions and thus all you to secure your bonus.
By understanding the key drivers of the business, you will perform better and may then show you should be the next managing director and/or president/CEO.
Knowledge is power, you will control and understand this function.

The key is to focus on what they see as important, they will support and push the concepts down into the organisation. Working at the bottom up is time consuming and eventually hits the glass ceiling. Start at the top and work down, it is the simpler way.

Remember, organisations have corporate inertia. They resist change. Spend time managing the executives, persuade them to support the BI program. Deliver regular small increments, do not try big bang.

Good luck

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Jaspersoft Unveils Business Intelligence for the New IT World -- SAN FRANCISCO, Feb. 8, 2011 /PRNewswire/ --

Collaborative analytics and collaborative decision making

Business Intelligence - Corporate Oxymoron or Capability - Collaboration Technology 2.0

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MicroStrategy Recognizes Excellence in Enterprise-Class Business Intelligence

How to make the most of business intelligence tools

How to make the most of business intelligence tools

Businesses are most likely to succeed when their executives and managers have access to the information they need - but not everyone needs the same tools.

Fast Forward to 2014 — Gartner Predicts the Future of Business Intelligence and Data Analytics | Smart Data Collective

SFGate: LogiXML Recognized on the 2011 Business Intelligence Platform Magic Quadrant

Oracle CRM, ERP Available on Amazon Cloud

Some Rumblings Round the Core

Slowly Changing Dimensions: Type 3 for Me

Will organisations survive in the new economy

IBM To Acquire Analytics Specialist

10 Steps to 21st Century BI & Performance Management By Ventana Research

Poor data quality: what is dirty data costing U.K. organizations?

Why Marketing and IT Dont Get Along